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Family Crisis Response Helpline Become a Helpline Provider

The Kansas Mobile Crisis code has officially been opened to allow for non-CMHC providers to join the network. Provider facilities statewide are invited to participate in the program which serves Kansas youth ages 20 and younger regardless of funding or foster care status. Only state-licensed behavioral health facilities are eligible to participate in this program.

The national model for Mobile Crisis requires a 24 hour a day/7 day a week in-person response to Mobile Crisis calls. Please note: This program is for licensed Kansas facilities only, not for individual or group providers.

Begin the process by submitting a Letter of Intent to Contract for Family Mobile Crisis Response Services to Frances.breyneavery@carelon.com​. Carelon manages the Kansas DCF Family Crisis Response Helpline for all Kansas Youth ages 20 and younger. 

The following must be addressed in the Letter of Intent:
  • An affirmation that the facility is for licensed behavioral health by the State of Kansas (please include a copy of the facility license with your submission)
  • An affirmation that the facility understands that Mobile Crisis Response includes an in-person response
  • An affirmation of understanding that the Kansas Family Crisis Response Helpline program is a 24 hour a day/7 day a week program
  • An affirmation that the organization is currently or anticipates being prepared to provide in-person Mobile Crisis services in the near future
  • An affirmation that the facility will not subcontract with a vendor to provide telehealth services in lieu of in-person mobile response​
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