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Contacts

Customer Service

Customer Service Assistance 1-833-765-2003
TTY: 1-785-296-1491

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Food, Child Care and Cash Assistance 1-888-369-4777

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Child Support Service Center 1-888-757-2445

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Rehabilitation Services 1-866-213-9079

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Fraud Investigations Unit 1-800-432-3913

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Hotlines

Report Child or Adult Abuse or Neglect 1-800-922-5330

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Family Mobile Crisis Helpline 1-833-441-2240

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1-800-CHILDREN 1-800-CHILDREN
1-800-332-6378

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988 Suicide and Crisis Lifeline 988

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Kansas Coalition Against Sexual and Domestic Violence 1-888-END-ABUSE
1-888-363-2287

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Safe at Home 1-800-828-9745
1-785-291-3950

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National Human Trafficking Hotline 1-888-373-7888

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Alcohol and Drug Abuse Helpline 1-866-645-8216

Problem Gambling Helpline 1-800-GAMBLER
1-800-522-4700

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Report Benefit Fraud - Fraud Investigations Unit 1-800-432-3913

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Family Crisis

Family Mobile Crisis Helpline 1-833-441-2240

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1-800-CHILDREN 1-800-CHILDREN
1-800-332-6378

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988 Suicide and Crisis Lifeline 988

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Food, Child Care & Cash Assistance

Main Contacts Food Assistance Child Care Assistance Cash Assistance

Main Contacts

Food, Child Care and Cash Assistance
1-888-369-4777
TTY: 1-785-296-1492

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Check Eligibility/Apply for Benefits/Access Benefits: Self- Service Portal
1-877-782-7358

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Kansas Benefits Card (EBT Card)

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Kansas Benefits Card (EBT Card) Cardholder Support
1-800-997-6666

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Kansas Benefits Card (EBT Card) Merchant/Provider Support
1-800-831-5235

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Out of State Agency Case Status Verification Requests
DCF.EBTMail.ks.gov

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KanCare
1-800-792-4884

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Report Benefit Fraud – Fraud Investigations Unit
1-800-432-3913

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Food Assistance

Food Assistance
1-888-369-4777

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SUN Bucks
1-888-369-4777

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USDA Food Commodity Programs
1-785-250-8162
dcf.foodcommodities@ks.gov

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Find a Food Bank

Feeding America
Explore Farmers Markets

From the Land of Kansas
Double Up Food Bucks

Kansas and Missouri

Child Care Assistance

Child Care Assistance
1-888-369-4777

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Foster Care Child Care

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Head Start/Early Head Start
nichelle.adams@ks.gov
carla.whitesidehicks@ks.gov

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Cash Assistance

Cash Assistance
1-888-369-4777

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Work Program
1-888-369-4777

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Child Support

Main Contacts

Child Support Contact Center
1-888-757-2445

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Kansas Payment Center
PO Box 758599
Topeka, KS 66675

1-877-572-5722

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Enroll for Child Support Services
1-888-757-2445
DCF.CSSCustomer@ks.gov

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Termination of Employment
DCF.CSSCustomer@ks.gov

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Child Support Services Employer Unit
1-888-757-2445

DCF.CSSEmployers@ks.gov

Prevention & Protection

Main Contacts Helplines Abuse and Neglect Central Registries Resources

Main Contacts

Report Child or Adult Abuse, Neglect and Exploitation: Kansas Protection Report Center
1-800-922-5330

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Child Protective Services
1-800-922-5330

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Adult Protective Services
1-800-922-5330

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Adoption
Adopt Kansas Kids
1-855-236-7857

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Adoption Assistance
1-888-369-4777

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Independent Living Program
1-785-368-8192
amy.ervin@ks.gov

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Helplines

Family Mobile Crisis Helpline
1-833-441-2240

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988 Suicide and Crisis Lifeline
988

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National Human Trafficking Hotline
1-888-373-7888

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Abuse and Neglect Central Registries

Child Abuse and Neglect Central Registry
P.O Box 2637
Topeka, KS 66601
DCF.CentralRegistry@ks.gov

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Expungement from the Child Abuse and Neglect Central Registry
1-785-296-6620
DCF.ChildRegistryExpungements@ks.gov

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Adult Abuse Neglect and Exploitation Central Registry
DCF.APSRegistry@ks.gov

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Substantiated Findings and Expungement from the Adult Abuse, Neglect and Exploitation Central Registry
1-785-368-8105
jessica.snyder@ks.gov

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Resources

1-800-CHILDREN
1-800-332-6378

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Family Resource Centers
1-785-276-9537
shelby.zimmerman@ks.gov

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Kansas Youth Advisory Council (KYAC)
1-785-296-4653

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Rehabilitation Services

Main Contacts

Rehabilitation Services

1-866-213-9079
TTY: 1-785-368-7478

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Vocational Rehabilitation Services (VR)

1-866-213-9079

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Services for People Who Are Blind or Visually Impaired

1-866-213-9079

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Disability Determination Services

1-785-267-4440

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Kansas Commission for the Deaf and Hard of Hearing (KCDHH)

1-800-432-0698
TTY: 1-785-368-8046
VP: 1-785-246-5077

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Centers for Independent Living

1-866-213-9079

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Utilities & Energy Assistance

Main Contacts

Utilities and Energy Assistance
1-888-369-4777
TTY: 1-785-296-1491

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*LIEAP is only available mid-November through the last business day of March each year.
Report Benefit Fraud – Fraud Investigations Unit

1-800-432-3913

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Office of the Secretary

Main Contacts

Secretary

Laura Howard

1-785-296-3274
Executive Assistant

Rhonda Christie

1-785-296-3274
rhonda.christie@ks.gov

Family Services

Main Contacts Child Support Services Benefits Assistance Medicaid and Children's Mental Health Permanency Child and Adult Protection Rehabilitation Services Regional Kansas Commission for the Deaf and Hard of Hearing

Main Contacts

Deputy Secretary of Family Services

Tanya Keys

1-785-296-3274
tanya.keys@ks.gov

Child Support Services

Director of Child Support Services

Marcie Martinez

1-785-220-8405
marcilyn.martinez2@ks.gov
Deputy Director of Child Support Services

Terri Greer

1-785-230-7735
terri.greer2@ks.gov
Child Support Services Lead Attorney

Theresa Bogner

1-785-230-7560
theresa.bogner@ks.gov

Benefits Assistance

Director of Economic and Employment Services

Carla Whiteside-Hicks

1-785-296-4717
carla.whitesidehicks@ks.gov
Deputy Director of Employment and Training Programs

Eric Hunt

1-785-776-4011 (ext. 292)
eric.hunt@ks.gov
Deputy Director of Management Support

Kristi Scheve

1-785-296-6706
kristi.scheve@ks.gov
Deputy Director of Social Services Program Collaboration

Nichelle Adams

1-785-368-8130
nichelle.adams@ks.gov
Deputy Director of Whole Family Services

Heidi Widmer

1-913-942-3576
heidi.widmer@ks.gov
Deputy Director of Economic and Employment Services Business Process Management, Program Integrity and Training

Jennifer Vega

1-785-368-6352
jennifer.vega@ks.gov

Medicaid and Children's Mental Health

Director of Medicaid and Childen's Mental Health

Brenda Soto

1-785-250-2741
brenda.soto@ks.gov
Deputy Director of Medicaid and Children's Mental Health

Jennifer Nichelson

1-785-207-3333
jennifer.nichelson@ks.gov
Prevention and Protection Services Medical Liaison

Elizabeth McCloud

1-785-296-6892
elizabeth.mccloud@ks.gov

Permanency

Director of Permanency

Rebecca Gerhardt

1-785-296-3825
rebecca.gerhardt@ks.gov
Deputy Director of Licensing

Leslie Rannebeck

1-785-296-5135
leslie.rannebeck@ks.gov
Deputy Director of Permanency

Sydney Dringman

1-785-506-7179
sydney.dringman@ks.gov
Deputy Director of Youth Programs

Stacy Tidwell

1-785-296-6846
stacy.tidwell@ks.gov
Assistant General Counsel, Prevention and Protection Services

Vivien Olsen

1-785-296-4677
vivien.olsen@ks.gov

Child and Adult Protection

Director of Safety and Prevention

Jennifer Bretsnyder

1-913-942-3804
jennifer.goodman@ks.gov
Family Preservation Program Administrator

Jan Trizuto

1-785-368-8143
jan.m.trizuto@ks.gov
State Plan and Family Resource Center Administrator

Shelby Zimmerman

1-785-276-9537
shelby.zimmerman@ks.gov
Deputy Director of Prevention Services

Ariele Erwine

1-785-368-8191
ariele.fowler@ks.gov
Director of Safety & Thriving Families, Performance Improvement, Learning & Development, and Wellness

Deanne Dinkel

1-785-291-3629
deanne.dinkel@ks.gov
Safety & Thriving Families Program Administrator

Kieli Frey

1-785-338-0282
kieli.frey@ks.gov
Deputy Director of Adult Protection Services

Chrisy Khatib

1-785-296-4682
kerri.khatib@ks.gov
Deputy Director of Performance Improvement

Ashley Johnson

1-913-942-3414
ashleyr.johnson@ks.gov
Deputy Director of Learning and Development

Amy Krug

1-785-296-5636
amy.krug@ks.gov

Rehabilitation Services

Director of Rehabilitation Services

Daniel Decker

1-785-368-7143
daniel.decker@ks.gov
Director of Disability Determination Services

Andy West

1-785-267-4440 (ext. 6808)
andy.r.west@ssa.gov
Deputy Director of Rehabilitation Services Policy

Elizabeth VanVleck

1-785-368-8005
elizabeth.vanvleck@ks.gov
Deputy Director of Rehabilitation Services Field Operations

Dennis Ford

1-620-860-7369
dennis.ford@ks.gov

Regional

Kansas City Regional Director

David Arnold

1-913-942-3226
david.arnold@ks.gov
Kansas City Assistant Regional Director

Erica Hunter

1-785-296-6030
erica.hunter@ks.gov
Northeast Regional Director

Caroline Hastings

1-785-291-3116
caroline.hastings@ks.gov
Northwest Regional Director

Pamela Beach

1-785-473-2677
pamela.beach@ks.gov
Northeast Assistant Regional Director

Erika Rider

1-785-296-2046
erika.rider@ks.gov
Northwest Assistant Regional Director

Denise Voss

1-785-269-6155
denise.voss@ks.gov
Southeast Regional Director

Anita Cooper

1-620-902-6511
anita.cooper@ks.gov
Southeast Assistant Regional Director

Stefanie Senf

1-620-902-6526
stefanie.senf@ks.gov
Southwest Regional Director

Stacey Tweedy

1-620-765-7214
stacey.tweedy@ks.gov
Southwest Assistant Regional Director

Terri Martinez

1-620-765-7170
teresa.martinez@ks.gov
Wichita Regional Director

Dee Nighswonger

1-316-337-6138
dee.nighswonger@ks.gov
Wichita Assistant Regional Director

Elizabeth Gregg

1-316-337-7114
elizabeth.gregg@ks.gov

Kansas Commission for the Deaf and Hard of Hearing

Executive Director of Kansas Commission for the Deaf and Hard of Hearing

Robert Cooper

1-785-246-5077
robert.cooper@ks.gov

Operations and Finance

Main Contacts

Chief Financial Officer and Deputy Secretary of Operations

Daniel Lewien

1-785-296-0761
daniel.lewien@ks.gov
Chief Information Officer

Tom Pagano

1-785-296-4991
tom.pagano@ks.gov
Director of Cash Management, Collections and Position Management

Kim Holter

1-785-368-8109
kimberly.holter@ks.gov
Director of Grants, Contracts and Payables

Brian Carlgren

1-785-296-2053
brian.carlgren@ks.gov
Director of Facilities, Procurement and Safety

Brent Whitten

1-785-368-6360
brent.whitten@ks.gov
Director of Budget

Tammy Tompkins

1-785-296-5927
tammy.tompkins@ks.gov
Director of Federal Reporting and Cost Allocation

Fred Halvorsen

1-785-296-2067
fred.halvorsen@ks.gov

Public and Government Affairs

Main Contacts

Director of Public and Government Affairs

Jenalea Randall

1-785-296-8467
jenalea.randall@ks.gov
Deputy Director of Government Affairs

Andrea Warnke

1-785-296-8378
andrea.warnke@ks.gov
Deputy Director of Media Relations

Erin La Row

1-785-296-0537
erin.larow@ks.gov
Media Inquiries
DCF.media@ks.gov

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Office of the General Counsel

Main Contacts

General Counsel

Marc Altenbernt

1-316-337-6752
marc.altenbernt@ks.gov
Director of Audits

Patrick Roche

1-785-368-6489
patrick.roche@ks.gov
Chief of Investigations

Carrol Christian

1-785-261-6223
carrol.christian@ks.gov
Assistant General Counsel, Prevention and Protection Services

Vivien Olson

1-785-296-4677
viven.olsen@ks.gov

Organization Health and Development

Main Contacts

Director of Organizational Health and Development

Ron Fisher

1-785-207-2780
rondal.fisher@ks.gov
Deputy Director of Organizational Health and Development

Dustin Costello

1-316-337-6111
dustin.costello@ks.gov
Director of Personnel Services

Ellen Miller

1-785-296-4535
ellen.miller@ks.gov
Strategic Coaching Program Manager

Brandi Turner

1-785-380-6426
brandi.turner@ks.gov

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